FREE SHIPPING OVER $79 | FLAT RATE SHIPPING $9.95 (AUS ONLY)

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FAQ's

Our products are made from 100% food grade silicone which is non-toxic and free from nasty chemicals.

Silicone is a wonderfully versatile material, as it is soft for kids to use, unbreakable and microwave, dishwasher and oven safe.

Silicone does not contain any petroleum-based plastics or toxic chemicals like those found in plastics such as BPA, Lead and Phthalates. It is also non-toxic to animals and marine life.

Silicone does not warp or damage, and can withstand both hot and cold temperatures. It is also resistant to age, sunlight, moisture and chemicals. Silicone is flexible and unbreakable.

Silicone has a natural resistance to bacteria, making it safe and hygienic.

Silicone is extremely easy to clean. Our pieces can be hand washed and routinely cleaned in the dishwasher (top rack only).

Certain washing detergents can leave a smell on silicone products, but this can be easily remedied using a mixture of water and white vinegar, or rubbed with lemon juice and left for a few minutes before rinsing.

Our teethers are suitable for ages 3+ months. Always check your teethers and discard after the first sign of any damage. Your baby should always be supervised whilst playing with their teether.

All of our teethers are fully compliant and meet the mandatory ToySafety Standards (AS/NZS 8124).

Our range is designed in Australia and responsibly made in China. Our products are certified to the highest European standards (FDA andLFGB approved).

By purchasing Little Woods products you are supporting many local businesses. We continuously outsource from photography, graphic design, copywriters to marketers. We also have an extensive list of Australian stockists.

We ship daily Monday to Friday. Orders are usually dispatched the same day, if not the following business day. We sometimes have a delay on Mondays and after public holidays due to packing orders for the whole weekend. 

During peak times and sale periods there may be delays. 

We have a flat rate shipping of $9.95 Australia wide. We offer free postage Australia wide for orders over $79.

We offer international shipping with a flat rate of $14.95

We don’t accept returns for change of mind, however if you’re notsatisfied with your item please contact us immediately.

When a parcel is dispatched, we email a tracking number to you. Please check your email for the tracking number to find out where it is. If you can't find the email check your spam folder. If you have any concerns please email us at customer@littlewoods.net.au

Please email us at customer@littlewoods.net.au. We will get back to you within one business day Monday to Friday. Alternatively, please enter your query in the form below.