FAQ and Shipping

What are your products made from?

Our products are made from 100% food grade Silicone and Beech Wood which are non-toxic and free from nasty chemicals.

What are the benefits of silicone?

Silicone is very safe. We use the highest grade of silicone available, which means our products do not contain any fillers. Silicone does not contain any petroleum-based plastics or toxic chemicals like those found in plastics such as BPA, Lead and Phthalates. It is also non-toxic to animals and marine life.

Silicone has a natural resistance to bacteria, making it safe and hygienic.

Silicone is resistant to most odors and stains. Certain strong smelling foods may permeate silicone, but this can be easily remedied using a mixture of water and white vinegar.

Silicone is extremely easy to clean. It can be hand washed and routinely cleaned in the dishwasher (top rack only).

Silicone does not warp or damage, and can withstand both hot and cold temperatures. It is also resistant to age, sunlight, moisture and chemicals.  Silicone is flexible and unbreakable.

Are the teethers safe to give to babies?

Our teethers are suitable for ages 3+ months. Always check your teethers and discard after the first sign of any damage. Your baby should always be supervised whilst playing with their teether.
All of our teethers are fully compliant and meet the mandatory Toy Safety Standards (AS/NZS 8124). Safety first!

Are the Mama necklaces safe to give to babies?

All of our necklaces are suitable from 3 years +. They are not a toy and should not be given to a baby under 36 months.

What is the best way to keep teethers and necklaces clean?

You can simply wash your teethers in warm soapy water or wipe over with a baby wipe when you’re on the go. Your necklaces can be wiped with a baby wipe or damp cloth. Note the silver and rose gold beads are PLASTIC, not metal and will, in time, tarnish. Please do not get these immersed in water.Tip: Pop your teether in the freezer for 30 minutes to give your baby extra relief on sore gums.

How will my items be delivered to me?

We have a flat rate shipping of $4.95 Australia wide. We offer free postage Australia wide for orders over $50 and will dispatch items in 1-3 days of when the order is placed. Please allow up to 10 business days to reach you from the date of dispatch.

We now offer international shipping (apart from North America and Canada due to insurance restrictions).

We don’t accept returns for change of mind, however if you’re not satisfied with your item please contact us immediately.